1. Introduction

RateMarket is operated by Rate Market Global, a company headquartered in Brisbane, QLD, Australia. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

RateMarket offers a home loan appointment service that connects customers with mortgage brokers who can assist in finding suitable home loan solutions. The information and services provided on this website are for general informational purposes only and are not intended to be construed as financial or legal advice.

3. Use of the Website

By using our website, you agree to use it solely for personal, non-commercial purposes. You must not use the website to collect information about others, transmit harmful or malicious code, or engage in any unlawful activities.

4. Information Accuracy

RateMarket strives to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or reliability of any information on our site. Users are responsible for verifying any information before acting on it.

5. Customer Information and Privacy

By using our services, you agree to provide accurate and complete information. The personal information you submit to RateMarket will be handled in accordance with our Privacy Policy.

6. Third-Party Services

RateMarket may provide links to third-party websites or services for your convenience. We do not endorse or take responsibility for the content or practices of these third-party sites. Your interactions with these third parties are solely between you and the third party.

7. Limitation of Liability

To the fullest extent permitted by law, RateMarket and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website, including but not limited to financial loss, data loss, or business interruption.

8. Indemnification

You agree to indemnify and hold RateMarket, its directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of the website or violation of these Terms and Conditions.

9. Modifications to Terms

RateMarket reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the website after modifications constitutes acceptance of the revised terms.

10. Termination of Use

RateMarket reserves the right to suspend or terminate your access to the website and its services if you violate these Terms and Conditions or engage in any conduct deemed harmful to the site or its users.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Queensland.

12. Contact Information

If you have any questions or concerns regarding our privacy policy, please contact us at:
Email: partners@ratemarket.com.au

This policy was last updated on 4th September 2025.